Customer Service Application
Type : Enterprise Application
Design Leadership with Ideation, Prototyping to Implementation
My Role : Sr. Lead Product Design
Allenbrothers.com required a robust customer service application with features to streamline customer interactions, empower agents to assist customers effectively, and enhance the overall shopping experience.
I designed a sophisticated customer service application consisting of three core modules: Customer, Ticket, and Order. These modules seamlessly integrate to provide a cohesive platform for managing customer inquiries, orders, and support tickets.