Improving Transparency in Car Listings by Unmasking “Other Charges”

Hiding the “+ other charges” violates the UX principle of visibility of system status. Users aren’t given all the necessary information (the full cost) to understand the “system” of pricing, leading to a potentially misleading and frustrating experience.

Solution
Show the full “Other Charges” amount directly. Include an information icon next to it. Make the “Other Charges” label clickable, allowing users to view a detailed breakdown of these costs.

Neeraj Aneja

I am Neeraj Aneja, a UX, UI, and Product Designer in Bangalore. I specialize in creating seamless, user-centric experiences for both B2B and B2C projects. With a passion for innovation and intuitive design, I aim to elevate brands through thoughtful interfaces and optimized workflows.

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *

© 2024 NEERAJ ANEJA | UX Researcher / Product Designer in Bangalore | Mob : 9990333926