I’m Neeraj Aneja, a UX designer, UX researcher, and Product Designer based in Bangalore. I’d like to discuss the Customer Review page on Puffy.com. As a user, when I visit the customer review page, there are no customer reviews visible in the initial view of the page. Additionally, there is no apparent call to action guiding me to access customer reviews. Instead, the system is…
Hello, I’m Neeraj Aneja, and I bring over a decade of experience in User Experience and Product Design within the ecommerce sector. Over the years, I’ve assisted numerous ecommerce clients in enhancing their user flows and overall UX journeys. My expertise extends beyond addressing major UX issues; I also pay attention to the finer details often overlooked by stakeholders and…
Noon.com, based in Dubai, operates as an e-commerce platform with over 25,000 web pages. In this assessment, we will examine various aspects of the website, including user interface, consistency, cross-platform and cross-browser compatibility, content analysis, competitor analysis, error handling, and messaging. Presently, the noon.com website appears crowded, featuring numerous categories and…
Motor load in user experience refers to the extent to which users need to frequently use scroll bars or mouse actions to access information. This concept is a part of the VIMM Model in UX and is responsible for a significant portion of usability issues, accounting for approximately 60%.
Identifying motor load issues on a website
Identifying motor load issues on a website includes recognizing…
Today, on neerajaneja.com, I’ll discuss the essential user interface elements that every ecommerce website ought to incorporate. These fundamental UI components are crucial for enhancing user experience and facilitating smooth user flow. I’ll be using puffy.com as a reference for our analysis, focusing on key aspects.
No option of Login/ My Account on Puffy Website
Upon closer…
Today, at neerajaneja.com I will explore the positioning of promotional messages on websites, using puffy.com as a case study. While it may appear to be a minor aspect, the placement of these messages can have a substantial impact on the user journey and overall user experience. Join me as we delve into the detailed review of puffy.com’s promotion message placement.
Placement of Promotional…